bjliv Frequently Asked
Questions

bjliv requires a valid government-issued photo ID for account verification. Accepted documents include your Bangladesh National Identity Card (NID), a valid passport, or a driving licence. You may also be asked to submit proof of your payment method — for example, a screenshot showing your bKash or Nagad account number matching the one registered on your bjliv profile.

You can reset your bjliv password from the login page by clicking "Forgot Password" and entering your registered mobile number. A one-time reset code will be sent via SMS. Enter the code, set a new password, and you will be logged in immediately. If you no longer have access to your registered mobile number, contact [email protected] for manual account recovery.

No. bjliv strictly allows one account per person. Registering multiple accounts — even with different phone numbers — is a violation of the Terms and Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any pending balances. If you have accidentally created a duplicate account, contact [email protected] to have the duplicate closed.

To permanently close your bjliv account, send an email to [email protected] with the subject line "Account Closure Request" and include your registered username. Our team will process the request within 48 hours. Any remaining balance will be refunded to your verified payment method before closure. Note that permanent closure is irreversible — if you want a temporary break, consider using the self-exclusion or time-out tool instead.

To deposit via bKash on bjliv, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a bjliv merchant bKash number and a unique reference code. Open your bKash app, send the deposit amount to that number using Send Money, and enter the reference code in the transaction note. Your bjliv balance is credited instantly in most cases.

Nagad deposits on bjliv are processed instantly — funds appear in your bjliv wallet within seconds of completing the Nagad transfer. If your deposit has not appeared after 10 minutes, take a screenshot of the Nagad transaction confirmation showing the transaction ID and send it to [email protected]. Our team will manually credit the deposit after verifying the transaction.

The minimum deposit amount on bjliv is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, or City Bank, the minimum is ৳500. There is no maximum single deposit limit for standard accounts, though high-value deposits may trigger an additional verification step for security purposes.

The minimum withdrawal on bjliv is ৳500 for bKash, Nagad, and Rocket. For bank transfers, the minimum withdrawal is ৳1,000. There are no withdrawal fees charged by bjliv — however, your mobile wallet provider or bank may apply their own standard transfer charges. Withdrawals to verified accounts are typically processed within 1-4 hours during business hours.

Most bjliv withdrawals to bKash, Nagad, and Rocket are completed within 1 to 4 hours. During peak periods or public holidays, processing may extend up to 24 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, City Bank, or other Bangladeshi banks typically take 1-2 business days. If your withdrawal has been pending for more than 24 hours, contact [email protected] with your transaction reference number.

bjliv does not charge any platform fees on deposits or withdrawals. The amount you deposit is credited in full to your bjliv wallet, and withdrawal amounts are sent in full to your payment method. Your mobile wallet provider (bKash, Nagad, Rocket) or bank may charge their own standard service fees for receiving or sending funds — these are outside bjliv's control and vary by provider.

Yes, Rocket by Dutch-Bangla Bank (DBBL) is a fully supported deposit and withdrawal method on bjliv. The process is the same as bKash — go to the Deposit section, choose Rocket, and follow the on-screen instructions to send funds to the provided merchant number with your unique reference code. Rocket deposits are typically credited within a few minutes.

To bet on cricket on bjliv, navigate to the Cricket section from the main menu after logging in. You will see a list of upcoming and live matches including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures. Select a match, choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm. Live betting markets update in real time as the match progresses.

bjliv covers a wide range of cricket competitions including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, Asia Cup, and bilateral Test and ODI series featuring the Bangladesh Tigers. Domestic tournaments from India, Australia, England, Pakistan, and the West Indies are also available on the platform during their respective seasons.

Yes, bjliv is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including cricket betting, live casino, slots, color prediction, and lottery — works smoothly through your phone's web browser without needing to download any app. Simply visit bjliv.net in Chrome or Safari on your phone and the site will adapt to your screen automatically.

The RTP on bjliv slot games varies by title and provider, but most slots from leading studios like Pragmatic Play, NetEnt, and Microgaming carry RTPs between 95% and 98%. You can find the specific RTP for any slot by clicking the game's information or help icon before or during play. Higher RTP means a statistically smaller house edge over a long session.

Yes. All games on bjliv use certified Random Number Generator (RNG) technology provided by reputable third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers undergo regular independent audits to ensure fair outcomes. bjliv does not modify or influence game results — outcomes are determined entirely by the game provider's certified RNG.

bjliv offers a welcome bonus to newly registered players on their first deposit. The bonus details — including the match percentage, maximum bonus amount in BDT, and eligible games — are displayed on the promotions page after login. To claim it, simply opt in during your first deposit. Bonuses are subject to wagering requirements, which must be completed before winnings can be withdrawn.

Wagering requirements (also called rollover requirements) specify how many times you must bet your bonus amount before it can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before the bonus converts to withdrawable funds. bjliv displays the exact wagering multiplier and eligible games for every bonus in the promotion's full terms.

Yes, all bjliv bonuses have an expiry period during which the wagering requirements must be completed. The standard expiry window is 7 days from the date the bonus is credited to your account, though some seasonal or special promotions may have a different validity period. If the wagering requirement is not met within the validity window, the bonus and any associated winnings are removed automatically.

No. Bonus funds on bjliv are locked until the full wagering requirement has been met. Attempting to withdraw before completion will result in the bonus portion being forfeited, though any real-money deposits that have not been used toward wagering may still be withdrawable. It is always advisable to read the full terms of each promotion before opting in, as wagering conditions differ between offers.